Privacy Policy

This Privacy Policy outlines how jackpot-australia.com (“we,” “us,” or “our”) processes your personal data in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

1. Introduction

At jackpot-australia.com, we respect and protect your privacy. This policy explains how we collect, use, store, and share your personal data. It also provides information on your rights concerning your data and ensures that we process your personal data in compliance with the GDPR principles of data protection by design and by default.

2. Data Controller

The data controller for the purposes of this Privacy Policy is:

• jackpot-australia.com
• 99 Jones Rd, Carina Heights QLD 4152, Australia
• support@jackpot-australia.com
• +61405595242
• If applicable, the Data Protection Officer (DPO) can be reached at: support@jackpot-australia.com

3. Types of Data We Collect

We collect and process the following types of personal data:

• Identification data: Name, address, date of birth, email address, phone number
• Payment data: Payment method details, billing information
• Usage data: IP address, device type, browser type, website usage statistics
• Location data: GPS data if you use location-based services on our website/app
• We do not collect sensitive personal data (e.g., health information, racial or ethnic data) unless explicitly required and additional safeguards are implemented.

4. Purpose of Data Processing

We process personal data for the following purposes:

• To provide and improve our services
• To communicate with you, including responding to inquiries or requests
• To process transactions and send invoices or receipts
• To comply with legal obligations, such as tax or accounting requirements
• To prevent fraud or unlawful activities
• We process your personal data strictly for the purposes specified in this policy and do not use it for other purposes without your consent.

5. Legal Basis for Processing Data

We process personal data based on the following legal grounds under the GDPR:

• Consent: When you have given explicit consent to process your data for specific purposes (e.g., marketing communications).
• Contractual necessity: To fulfill a contract or agreement between us and you.
• Legal obligations: Compliance with a legal obligation, such as tax laws.
• Legitimate interests: Processing necessary for our legitimate business interests, provided this does not override your rights and freedoms.
• In certain cases, such as marketing or profiling, we will explicitly ask for your consent before processing your data.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Once your data is no longer required for such purposes, we will securely delete or anonymize it.

7. Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your data with trusted third parties who help us operate our services, such as payment processors, cloud providers, or legal advisors. These third parties are obligated to keep your data secure and process it in accordance with this Privacy Policy. We may also disclose your personal data if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, or defend against legal claims.

8. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of your personal data.
• Right to Rectification: You can request corrections to any inaccurate or incomplete data.
• Right to Erasure: You may request the deletion of your personal data under certain circumstances (e.g., if the data is no longer necessary for the purposes for which it was collected).
• Right to Restriction of Processing: You may request restrictions on how your data is processed under certain circumstances.
• Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.
• Rights Regarding Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing, including profiling, unless specific conditions apply.
• To exercise these rights, we may ask you to verify your identity for security purposes. Please ensure your requests are complete for efficient processing.

9. Security of Personal Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. This includes the use of encryption, pseudonymization, access controls, and secure networks.

10. International Data Transfers

If your data is transferred to countries outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as the use of Standard Contractual Clauses (SCCs) or other applicable mechanisms, to protect your personal data in accordance with GDPR.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies before providing any personal data.

12. Children's Data

If we process personal data of children under the age of 16 (or under 13 depending on local regulations), we will obtain the consent of their parent or guardian before collecting such data. If you are a parent or guardian and believe we have collected your child's data without your consent, please contact us immediately.

13. Data Protection by Design and by Default

We implement appropriate technical and organizational measures to ensure that personal data is processed in accordance with the principles of data protection by design and by default. This includes minimizing the data we collect, ensuring data is securely stored, and limiting access to personal data from the outset.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the date at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your data. If significant changes are made, we will notify you directly.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or how we process your personal data, please contact us at:

• jackpot-australia.com
• support@jackpot-australia.com
• +61405595242

For any questions about this Privacy Policy or to exercise your rights, please contact our Data Protection Officer (if applicable) or our Privacy Team at: support@jackpot-australia.com.